Privacy Policy

Information We Collect

We collect information you provide directly to us, such as:

• Name, email address, phone number, and business details submitted through our contact or audit request forms
• Messages you send through our website chat widget
• Payment and billing information when you sign up for a plan

We also automatically collect some technical information when you visit our website, including your IP address, browser type, device information, and pages visited, typically through standard analytics and hosting tools.

How We Use Your Information

• To respond to inquiries and provide the services you request
• To set up and operate your AI chatbot, booking automation, and related tools
• To send you service updates, invoices, and performance summaries
• To improve our website and services
• To comply with legal obligations

How We Share Information

We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our business, such as hosting providers, payment processors, email and SMS delivery services, and analytics tools. These providers are only given the information needed to perform their services.

Cookies & Tracking

Our website may use cookies and similar technologies to keep the site working properly and to understand how visitors use it. You can control cookies through your browser settings.

Data Retention

We retain information for as long as needed to provide our services and for legitimate business or legal purposes. You can request deletion of your information at any time by contacting us below.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, contact us at hello@spotket.com.